Bart hangs out with students on campus

Student Success Alliance

The Student Success Academy

In the fall of 2019, Barton began participation in the Higher Learning Commission’s Student Success Academy.  The Higher Learning Commission (HLC), Barton’s accrediting agency, describes the academies as “programs aimed at assisting…institutions to define, develop and implement comprehensive strategies for institutional improvement.”  The Student Success Academy specifically is a three year structured project “designed for institutions seeking to establish sustainable structures that support students’ achievement of their higher education goals.”

The Student Success Academy’s work is designed to relate to and support the institution’s focus on retention, persistence, and completion.

Environmental Scan

The initial phase of the Academy focused on a comprehensive environmental scan consisting of four inventories: The Data Inventory, The Initiatives Inventory, The Infrastructure Inventory, and the Engagement Inventory. 

Student Success Plan

Data gathered from all four inventories were presented in various visual formats (color coded lists, charts, etc.) in a working “war room” to give the Academy Team the opportunity to look for, consider, and discuss connections between the inventory results and gaps identified through the inventories in a more holistic way. This inductive process allowed the team to triangulate data from multiple initiatives to develop themes for use in the Student Success Plan.

The Student Success Plan Executive Summary identifies the four themes that emerged following analysis of the environmental scan data.  Those themes are data analysis, systematic processes, comprehensive campus support, and holistic care for student populations.  The summary also makes recommendations for four actions that, over the next three years, will create the foundation for sustained focus on supporting the success of Barton Community College students going forward.  Implementation of these recommendations will move Barton toward the realization of five-year retention and completion goals.

The Initiatives Inventory
The Initiatives Inventory

The Initiatives Inventory tasked the Academy Team with exploring “how the institution is currently serving its various populations.” Goals included identifying the strategies in place to support student success, and considering if the strategies reflected the institution’s priorities, student populations, and definitions of success.  An initiative was defined as “a targeted strategy, in the form of a program, service, or process, put in place to serve a special population or strategic goal.” Established, core support functions such as advising and tutoring were not considered to be initiatives for the purpose of this activity.

In addition to identifying initiatives, the Academy Team was asked to gather extensive information about the initiatives, including historical context, goals, populations served, permanency, resources, impact, and accountability.

In the spring of 2020, Barton’s Initiatives Inventory led the team create a list of 21 initiatives. The Academy Team asked initiative “leaders” or “owners” to complete a ten question survey on the initiatives.  For a broader consideration of Barton’s support of student success, the Academy Team also identified 4 additional integrated activities that support student success but don’t meet the strict definition of an initiative.  These additional activities are tutoring, HERO, TRIO/SSS and ACE Math Lab.  

The table below identifies Barton’s Student Success Initiatives as identified through the inventory exercise in spring 2020.

Cougar Supply Den (Food Pantry)

Financial Aid Orientation

Student Emergency Assistance Fund

 

Academic Integrity

Barton Playbook

Athletic Mentoring

Student Academic Development

 

Academic Coaching

Summer Bridge

EMT Tutoring

Advisor Communications

 

Twelve hour letter

Campus Logic

Second Chance Pell

Course Review Rubric

AutoGrad Project

OER

ADA Compliance

Bi-weekly grade report

Student Early Alerts

 

 

Financial Aid Academic Plan Process

 

Key takeaways from The Initiatives Inventory:

  • The need for an identified process for the development, monitoring, evaluation, review, impact, and reporting on status of initiatives.
  • None of the initiatives reported “response to data” as the pre-curser to development of the initiative.
  • A relatively small number of individuals or departments are responsible for many of the initiatives.
  • Student participation in initiatives is often passive.
The Infrastructure Inventory
The Infrastructure Inventory

The Infrastructure Inventory posed the question: “Is it possible that the institution might play a role in the lack of student success?”

This inventory began in the fall of 2020 and led the team to request information from campus deans/directors/department leaders regarding current infrastructure, in the form of policies, practices, and/or procedures, that might impact student success. Thus, the inventory asked the team to consider what institutional barriers might be serving to impede student success.

Once infrastructure concerns were identified, the team evaluated these for impact and color-coded inhibitors to identify which policies had a strong impact and should receive attention from the institution using tabulation of the following elements:

Infrastructure

Concern

Name of the policy or procedure that creates a barrier to student success or area where a policy or procedure could provide support to student success.

Attention needed

How can the policy/procedure be improved, the potential barrier be reduced or eliminated?

Departmental Ownership

Which campus department has ownership of the policy (Instruction, Student Services, Enrollment Services, Financial Aid, Academic Development, or Institutional).

Student Goal Affected

Student Success Goals identified through HLC Student Success Academy, including: Learning, Employability, Satisfaction, Engagement, Retention, Completion, and Goal Attainment.

Key takeaways from The Infrastructure Inventory:

  • A plan for communicating with “departmental owners” should be developed.
  • A process for tracking progress on addressing the barriers as well as a plan for revisiting the Infrastructure Inventory process on a regular basis should be developed.
  • Definition of “barrier” should be developed to separate true infrastructure barriers from more minor inconveniences.
The Engagement Inventory
The Engagement Inventory

The Engagement Inventory began in January 2021. The Academy Team hosted nine focus groups to gather information regarding student, faculty, staff, and administrator perceptions of Barton’s commitment to and support of student success (four focus groups were held for employees, and five were held for students). Focus groups were offered in person and via Zoom for students, and only via Zoom for employees. Student and employee representation from all of Barton’s campuses participated. All focus groups used a combination of survey/poll questions and open-ended questions to gather quantifiable and qualitative data. 

During the student focus groups, the Academy Team asked students about their definitions of success, their perceptions of Barton’s support of their success, as well as their knowledge of success initiatives and programs offered by Barton. 

During the employee focus groups, the Academy Team walked participants through the HLC student success continuum exercise, reviewed Barton’s mission regarding student success, and gathered responses about individual responsibility for supporting student.

Key takeaways from The Engagement Inventory:

  • A positive perspective is clear – students feel cared for and employees believe in caring for students.
  • Personal relationships and social capital should be continually supported and developed for students.
  • Development of the student as a whole is important – we do not primarily identify as a specialists in area, career, or subject – we develop the human.
  • Because needs are so individualized, the recommendation for comprehensive and holistic support becomes important.
  • Regular review of Barton’s fit within the HLC Student Success Continuum, perhaps as a component of the mission review process moving forward.

Average of Barton Overall Rating Graphic

(Expression of Employees' perceptions of Barton's placement on the HLC Student Success Continuum)

Data Analysis:
Data Analysis:

Data gathered from all four inventories were presented in various visual formats (color coded lists, charts, etc.) in a working “war room” to give the Academy Team the opportunity to look for, consider, and discuss connections between the inventory results and gaps identified through the inventories in a more holistic way. This inductive process allowed the team to triangulate data from multiple initiatives to develop themes for use in the Student Success Plan.

The Data Inventory
The Data Inventory

The Data Inventory tasked the Academy team with clarifying “who Barton’s students are” by identifying the student populations served by Barton, and to  consider the success of the student populations. The inventory sought to identify opportunities to improve data management processes and investigate perceptions of student success at Barton.

Barton’s Data Inventory led the team to the development of a document that is tracking a variety of student demographic information as of each fall, in order to identify potential shifts in the population(s) of students we are serving. Some of this data on our students is presented in the infographics shared below, which will be updated each year. 

Click on the images below to view the full size info graphics!

All Students Infographic

Online Student Infographic

Fall 2020 Student Success Survey    Success Survey 2022